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The More You Know: Push Notifications Available For Your Equipment
Now that you can opt to turn on service insights in VisionLink® and the Cat® Central app, you may be wondering: What will these push notifications tell me? And why should I choose to receive them? Answering the second question is easy: So you can get real-time information relevant to your equipment and act to prevent downtime. Answering the first question requires a bit more explanation. Here’s a look at the types of alerts and notifications available:
Maintenance Insights
Is your equipment approaching a specific planned maintenance (PM) interval, like 250, 500 or 1,000 hours? Is it time to take samples for fluid analysis? Are you due for an inspection? Receiving service insights in these types of scenarios helps you keep maintenance on track, so you can avoid taking equipment off the job for unplanned service.
Fault Code Insights
Sensors on your equipment collect all kinds of data and generate fault codes when something isn’t working quite right. Service insights triggered by fault codes can alert you to anything from low fuel, low coolant and low tire pressure to plugged filters, dirty fuel injectors and leaky valves. By taking action on small problems like these right away, you can help prevent them from escalating into bigger, more expensive repairs.
Location Insights
VisionLink lets you set up geofences — virtual boundaries that you want your equipment to remain inside. (Think of them like invisible fences for your machines, engines or gensets.) Location-based service insights let you know in real time if equipment moves outside its designated borders. That can help you stop theft or misuse.
Custom Insights
You also have the option to set up customized push notifications within VisionLink and Cat Central. If it matters to you, you’ll know about it — fast.
Don’t Just Know. Act.
The beauty of equipment service insights is that they don’t just alert you to potential problems. They also help you solve them. When you click on an alert, you get recommendations tailored to you. You don’t need to research what a certain fault code means or search parts lists to see what’s required for a specific maintenance interval.
These automated notifications also guide you directly to the resources and support you need to address the issue. That might be a link to schedule service with our shop. Or it might be a pre-populated shopping cart on parts.cat.com or Cat Central with just the right products for your equipment.
Don’t wait any longer to put the power of service insights to work for your business. We’re ready to share more details about the types of alerts available and get you set up to use them effectively.