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Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
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Security
This privacy statement describes the personal information that we collect from you from this application (this, "app") and how that information may be used or disclosed by us. This policy does not apply to information that we collect through other means (e.g., other websites or other methods such as telephone calls), or to information collected on any other company or third-party site regardless of whether such site links to or is accessible from this app. You should carefully read the privacy statements of any other websites.
How do we collect personal information
We collect personal information about you from the Caterpillar Global Directory using your registered account information. This information may include the following:
• User ID
• Affiliation Code
• Other unique account identification attributes from the Caterpillar Global Directory required for security authentication and authorization requirements.
How do we use personal information
We may use your personal information for the following business purposes:
• Access control (i.e., security authentication/authorization)
• Verification and account management
• Business related reporting
• Application-related management/administration activities
• Verification of third party license requirements
How do we protect personal information
We utilize reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We follow Caterpillar's policies and procedures for the security of information. These policies and procedures are amended from time to time.
Will we disclose the personal information we collect?
Your personal information is currently available to parties that have access to Caterpillar's private internal network (Intranet). We will share your personal information only with those within the Caterpillar extended enterprise (e.g., employees, dealers, and suppliers of Caterpillar and its joint ventures and alliances that have a legitimate business reason to access the information. Notwithstanding the above disclosures, we will also disclose personal information when required or permitted by law or for purposes relevant to Caterpillar Corporate Policies.
How may I access my personal information?
You may view the relevant information we collect by going to the "My Information" option in CLUES. If you believe there are any inaccuracies in this information, please contact the HR or Enterprise Service Center at (309) 494-4357.
Your consent
By engaging in a relationship with Caterpillar Inc., and by you using this application, you consent to the continued collection and use of any information you provide in accordance with the purposes described in this privacy statement. You also consent to the transfer of personal information to countries or jurisdictions that may not provide the same level of data protection as the legal jurisdiction in which you are located.
Where can I obtain further information about this privacy statement?
If you have any questions or concerns about compliance with this privacy statement, you may contact the Office of Business Practices (OBP) or by contacting: Data Privacy Manager 100 NE Adams St Peoria, Illinois, USA 61629-3350. To make a request to access, update or delete your personal information, or for additional information, please contact the Office of Business Practices at http://codeofconduct.cat.com or by calling (800) 300-7898.
What happens if this privacy statement changes?
Caterpillar reserves the right to amend this privacy statement. If Caterpillar updates or changes this privacy statement, the changes will be made on this page. Your continued use of the application following the posting of changes to this privacy statement will demonstrate your acceptance of those changes. All paper copies are uncontrolled documents.