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FOR WHEEL TRACTOR SCRAPERS
When you’ve got a lot of material to move, there’s no time for downtime. A Cat® Customer Value Agreement (CVA) for your wheel tractor scraper fleet helps ensure that these critical machines are always ready to go. Work with your Cat dealer to shape a plan to fit your needs, manage your costs and keep you on top of scraper performance and availability.
These Customer Value Agreements combine smart repair options for powertrain and hydraulic systems with timely parts delivery, condition monitoring services and expanded warranty coverage. They help you achieve the lowest cost of ownership through proper maintenance and management using quality Cat parts and a customized package of dealer services.
Powertrain Guarantee CVA |
Powertrain Guarantee CVA PLUS |
|
---|---|---|
Protection | Powertrain & Hydraulics | Powertrain & Hydraulics |
Term | 7 years/7,500 hours | 10 years/10,000 hours |
Component Guarantee | Non-Prorated | Non-Prorated |
Genuine Parts | 100% Cat Parts – Covered Components | 100% Cat Parts – Covered Components |
Repair Labor Payed By | Customer | Caterpillar |
Connectivity | VisionLink® Essentials subscription (paid by Caterpillar) | VisionLink Essentials subscription (paid by Caterpillar) |
Condition Monitoring (CM) Services | CVA between dealer and customer required. May include CM, PM parts, labor, inspections (TA1 & TA2) and fluid sampling. | Cat Condition Monitoring |
Planned Maintenance (PM) | CVA between dealer and customer required. May include PM parts, labor, inspections (TA1 & TA2) and fluid sampling. | |
Compliance Management | Caterpillar to interface with customer on event codes, fluid samples and maintenance practices | |
Mid-Life Service Rebuilds | Optional | Required for 650 models. Optional for other models. |
Enrollment and Adjudication | Global Warranty | Global Warranty |
Component life guaranteed to planned replacement.
Flexible reimbursement for premature failures. With non-prorated reimbursement options, you choose the coverage that’s right for you.
Condition Monitoring services monitor real-time machine condition via Cat Equipment Health, fluids analysis and physical inspections.
Dealer tracking and planning ensures you get the right components and component parts — when and where you need them — for timely maintenance and repairs.
Assures reliable and hassle-free ownership for multiple years.
Can be combined with Total Maintenance & Repair (TM&R) and Maintenance and Repair (MARC) contracts.
Increased asset value at sale or trade-in.
Enrollment in a CVA as customized by your dealer using genuine Cat parts.
Follow Operation & Maintenance Manual (OMM) guidelines for maintenance and operation.
Fluids Analysis per dealer recommendations.
Quarterly Condition Monitoring Inspections — see dealer for details.
Get more from your entire operation by subscribing to our monthly industry newsletter. When you sign up, you’ll get updates on the latest in Cat equipment, components and dealer services, plus tips on smart ways to control costs and improve availability.
*Support programs and payment options are based on agreement length, fleet size and component consumption.