Success Stories in Africa

We were first established in 2015 as Clarke Group and had a variety of specialties, but now concentrate on agriculture. On our 600-hectare farm, we have eucalyptus trees, maze and some livestock, although our major product at the moment is coffee. We have a backhoe loader (428F) from our Cat dealer Mantrac and that clears land, pulls stumps and it even helped us build a wet mill.

We prefer using Mantrac instead of someone else because the 428F comes from Caterpillar, and in my experience, it’s better to work with the company and people that have supplied the machinery because they understand it better.

Cat dealer Mantrac has Genuine parts, and the aftersales services are really good, which is why we keep coming back. At the end of the day, if you just go out into the market for parts and service you are likely not to get the quality needed.

I’ve also been using parts.cat.com. It’s really convenient, especially since we do all our own service and maintenance – and because of the pandemic. We learned a lot about the machine from the people at Mantrac and it helps to have alternative means of purchase. I think it’s a good innovation and the online discount helps too.

I think that Cat machines are durable, and so are the parts. Together, it means we don’t have to replace the same parts very frequently. Once the parts are in, they’re good for a really long time. And, with Mantrac, we’re getting exactly what we need. They are available for site visits, consultations, to purchase parts and make informed recommendations. We are happy with them.

At Form Ghana, we are a forest management company that helps restore degraded forest reserves. Our main office is in the Ashanti region, but we have working sites across the country. Form Ghana started in 2007 and we have planted more than 7,500 hectares with teak trees and other indigenous species. We hope to expand that with another 12,500 hectares over the next 10 years.

Our goal is a world where the sustainable management of natural forests is the standard, while taking into consideration people, ecology and economy. Our customers include investors, governments, communities and non-governmental organizations.

We have 140K motor graders and 426F2 backhoe loaders, so we depend on them heavily to clear and reclaim degraded lands. It’s vital that they are always in good working condition because we have a mission that is important to our country.

Just as we believe in doing quality work, we believe in the quality of Genuine Cat parts. We have always chosen them and are quite happy with the results. In our line of work, we have to focus on the long-term.

Using Cat parts helps us reduce downtime, lower operating costs and manage more material.

We also have a CVA (Customer Value Agreement) with our Cat dealer Mantrac. The fleet is constantly monitored by our maintenance manager and sales representative through connectivity to alert us for any needed inspections and servicing schedules. Scheduled Oil Sampling (S.O.S.), repairs and maintenance are done by the Mantrac team too. We choose Cat parts and decided on a CVA because they offer better value for money.

We appreciate the different ways Mantrac helps our machines keep running strong so we can accomplish our mission. They help make our jobs and our lives easier. Our relationship is excellent. We call them quite often and always get a quick response.